CX Consulting
CX Consulting
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Some of Our Services

Project Management

Project Management

Project Management

  • Simplify your processes and enhance employees’ collaboration. Break down your project into bite-sized tasks and assign them to your team for improved collaboration. Create customized stages for each project to simplify your workflow overview and increase overall project efficiency. 

Call Center

Project Management

Project Management

  • We help you to set up a professional call center from scratch. To set of hardware, software, and telecommunication network components required for contact center operations.  

Customer Service

Project Management

Process Re-engineering

  • Conducting market research, writing a comprehensive business plan, hiring staff to handle customer needs, and marketing your services.  

Process Re-engineering

Process Re-engineering

Process Re-engineering

  • We help you to redesign your business processes to achieve dramatic improvements in critical aspects like quality, output, cost, service, and speed. 

Training

Process Re-engineering

ERP & CRM Solutions

  • We train your employees on why customer service matters to the client’s business & how to handle complaints and difficult situations using customer service as a way to sell more products and services for the client. 

ERP & CRM Solutions

Process Re-engineering

ERP & CRM Solutions

  • We help your organization to offer your customer a unique experience, as well as build better relationships by providing a complete picture of all customer interactions and facilitating collaboration between various teams. 

Digital Transformation

NPS & Customer Satisfaction survey

NPS & Customer Satisfaction survey

  • We help you to create the process of using digital technologies , or modify existing  business processes, culture, and customer experiences to meet changing business and market requirements

NPS & Customer Satisfaction survey

NPS & Customer Satisfaction survey

NPS & Customer Satisfaction survey

  • We assist you to measure satisfaction through surveys by letting the customer answer a short question or two about their experience.  By Net Promoter Score (NPS) we provide a look at the number of customers likely to recommend your brand to family and friends. These customers are known as promoters. 

Mobile App.

NPS & Customer Satisfaction survey

Social Media Moderating

  • We help you to understand your clients better than anything else by creating a mobile App to remain accessible 24×7. Customers are more likely to trust a business that has a mobile app on its name. Knowing your users will help you create services tailored to their needs. 

Social Media Moderating

Social Media Moderating

Social Media Moderating

  • Conducting market research, writing a comprehensive business plan, hiring staff to handle customer needs, and marketing your services.  

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